Tri-Lakes Center for Independent Living

Phone:
(518) 891-5295
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Hours:
9:00am - 5:00pm
Monday -Friday
Tri Lakes Center for Independent Living
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Tri Lakes Center for Independent Living

Tri-Lakes Center for
Independent Living

Call: (518) 891-5295

 

DONATE

Frequently Asked Questions

Questions and Answers

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How can we help you?

Have more questions? You can use the form on our Contact Us page or just call us at (518) 891-5295 for more information.

Can you help me apply for Social Security Disability?

Yes. We can help you through the entire process.

How much do your services cost?

Nothing! Our services are free to people with disabilities.

Can you help me find a job?

Yes! We can help you develop a resume, perform a job search, provide you with job coaching, and also connect you to ACCES-VR.

My landlord won’t let me have an emotional support animal, can you help with that?

Yes! We can explain the Fair Housing Act to your landlord so that they understand your rights and their responsibilities regarding emotional support animals and reasonable accommodations.

I just became disabled and I am in need of a temporary wheelchair and ramp. Can TLCIL help me?

Yes! We have wheelchairs and ramps in our Loan Closet. We have other adaptive equipment in our loan closet as well, and laptops and tablets too.

What if my Social Security Disability application is denied?

We can also help you with the appeals process. Unlike attorneys, we do not charge a fee, so you get to keep your entire award.

Can you help me find an apartment?

Yes. We can help you find an apartment and also help you try to secure funds for rent and deposit.

What happends when I come to your office for an appointment?

We do an intake with you that takes about 30 minutes and then we get started on helping you get what you need.

What if I have no way to come to your center?

If you have no way to come our center, then we will come to you! We can also provide virtually all of our services by phone.

Can you come to my business and determine what I need to be accessible?

Yes! We provide free architectural barrier assessments and will be happy to help you get started in making your business accessible for all.

“I went in for help applying for SSDI, and even when lawyers couldn’t help me, the center was there for me and won my case!“

Cynthia T.

“TLCIL is the last, true peer advocate organization in the county. They improve the quality of life in Franklin County by bringing organizations and resources together, meeting individuals where they're at and working directly with them to help ensure good outcomes. They work to empower instead of enable, to raise up instead of push along, and to defend where needed.”

Jason M.

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What Our Consumers Say About Us

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It's not about the work, it's about the people we work for.

Thank you to all of our consumers, their families and friends who have allowed us to be a part of their team and grow together.

“TLCIL has been a lifesaver for me. Mary, Susan, Kevin and staff were able to advocate for me when I was too ill to do it for myself. They made me aware of community resources I didn’t know existed or was even eligible for. Mary helped me through a devastating period of my life, from encouraging me to seek help for my mental illness and teaching me how to advocate for myself. This agency worked with me for two years, always with a friendly, knowledgeable attitude to help me win my disability case. TLCIL helped me get my life back and boosted my self-esteem in the process. I’ll never be able to express how grateful I am for all they’ve done for me especially during a pandemic when other services were halted. We brainstormed, problem solved and even laughed a little. Thank you from the bottom of my heart.”

C. Jock